Why isn’t my Xiaomi phone getting WhatsApp push notifications?

Question:

I’m not able to get the WhatsApp notifications on my Xiaomi phone, please help.

Answer:

Most often, issues with receiving WhatsApp notifications can be resolved by checking your settings:

i. New message notifications on the status bar

1. On your Xiaomi phone’s Settings, tap Notifications > Manage notifications > WhatsApp
2. Make sure the Show in notification shade switch is turned on.
   
3. On your Xiaomi phone’s Settings, tap Notifications, and then make sure the Show notification icon switch is turned on.

ii. New message notifications on the lock screen

1. On your Xiaomi phone’s Settings, tap Notifications > Manage notifications > WhatsApp
2. Make sure the Show in notification shade and Show floating notifications switches are turned on.

iii. Message send and receive sounds

1. In WhatsApp’s Settings, tap Notifications.
2. Check the box next to Conversation tones. Tip: The Conversation tones option is checked by default.
   

iv. Sound notifications for new messages

1. In WhatsApp’s Settings, tap Notifications.
2. For individual chat, tap Notification tone under Message notifications, and then make sure a tone is picked.
3. For group chat, tap Notification tone under Group notifications, and then make sure a tone is picked.

v. Pop-up notifications for new messages

1. In WhatsApp’s Settings, tap Notifications.
2. For individual chat pop-up notifications, tap Pop-up notification under Message notifications, and then select either one of the following options: Only when screen ”on”, Only when screen “off” or Always show pop-up.
3. For group chat pop-up notifications, tap Pop-up notification under Group notifications and then select either one of the following options: Only when screen ”on”, Only when screen “off” or Always show pop-up

vi. Vibrate notifications for new messages

1. In WhatsApp’s Settings, tap Notifications.
2. For individual chat, tap Vibrate under Message notifications, and then select any option other than None.
3. For group chat, tap Vibrate under Group notifications, and then select any option other than None.

vii. Light notifications for new messages

1. In WhatsApp’s Settings, tap Notifications.
2. For individual chat, tap Light under Message notifications, and then make sure a color is picked.
3. For group chat, tap Light under Group notifications, and then make sure a color is picked.

* Last updated by Ethan at .

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