How do I restore archived chats to my inbox?
Don’t worry about missing out on chat messages! If you receive a new message from the archived chat, it will automatically be unarchived and returned to your inbox.
However, if you would like to restore an archived chat by yourself, access your archived chats by tapping the “Archived” button in the top right hand corner of the screen in your inbox.
Restoring archived chats on iOS
To move archived chats back to your inbox on iOS, you can either:
- Swipe the chat that you want to restore to the left, and then tap “Move to Inbox” on the pop-up at the bottom of the screen; or
- Tap the “More” symbol at the top right hand corner of the chat screen, then tap “Move to Inbox” on the pop-up.
Restoring archived chats on Android
To move archived chats back to your inbox on Android, you can either:
- Tap and hold on the conversation you want to archive, then tap the pop-up that appears; or
- Tap the “More” symbol at the top right hand corner of the chat screen, then tap “Move to Inbox” on the pop-up.
