Huawei P10 Lite common issues, and how to resolve them

Huawei’s enormous growth is well-justified by the devices they delivered in the last few years. It’s only the question of time before they get to contest first place with Apple or Samsung. And latest flagship ”P” handsets are definitely a step forward in many regards.

However, after some time, issues started to pile up. Don’t get us wrong, this is is the case with most other devices and the problems we enlisted below aren’t common and widespread. But, if you have any issues with your latest acquisition, make sure to check the list below and look up for a solution.

Battery drainage

Huawei is not known for fast battery drainage on previous devices, but, it seems that the latest addition to P lite series is somewhat troubled in that regard. With the 3000 mAh, P10 Lite battery doesn’t lack longevity, at least if you’re not an intensive user. Fast charging is a great improvement over P9 and will let you recharge much faster. However, it seems that the EMUI 5.1 kind of drains more battery than EMUI 5.0 and the more demanding screen is a greater consumer, too.

  • Disable power-consuming background apps. You can do that within the Phone Manager > Lock Screen Cleanup.
  • Navigate to Settings > Advanced Settings > Location Mode, and choose Device only if you’re not in need of GPS’s high accuracy at the moment.
  • Navigate to Settings > Advanced Settings > Location > 3-dot Menu > Scan settings, and disable Wi-Fi and Bluetooth scanning, respectively.
  1. Turn off your device.
  2. Press and hold the Power button.
  3. Once the Huawei screen appears, release the Power button and press and hold the Volume Down key.
  4. You should see the ‘Safe mode’ notification in the lower-left corner of the screen.

Slow speed and lag

In the hardware department, P10 Lite is probably one of the best-buy models in the mid-range category. It’s fast and reliable as they come. However, the occasional issues with performance aren’t unusual. Some of them reported freezes after unlocking while others have had experienced performance drops while running some demanding games.

If you’ve experienced something similar, there are some things you can do to resolve the issue.

  • Wipe cache partition. Follow the instructions below:
  • Let the phone cool down for a while.
  • Reset device to factory settings.

SIM card issues

Just as the previous iterations in P Lite series, P10 Lite supports either dual-SIM or SIM + SD card variation. Now, it’s not exactly hard to set up preferred cards in the compartment, but there are some things to know. Firstly, only the primary SIM card supports 3G and above technologies. Second is exclusively bound to 2G. So, if you’ve experienced connection losses or a network coverage error, make sure to check which card you use.

Bluetooth issue

Bluetooth issues were not uncommon for Huawei handsets before, and they are still present for some users of P10 Lite. Some of them reported connectivity issues while trying to pair their phone with the car media board or a wireless headset. For some, the connection is unstable and crashing frequently, while others weren’t able to connect in the first place. Firstly, you must make sure that the P10 Lite is the culprit for the failed pairing. Check connection with multiple devices to make sure that the phone is the problem.

  • Make sure that the Airplane mode is disabled.
  • Restart your device.
  • Clear pairing and reconnect again.
  • Try disabling Wi-Fi and Mobile Data while using Bluetooth.

Fingerprint scanner issues

The fingerprint scanner is more than a useful feature on flagship devices. But, lately, even the mid-range devices are packing reader with a variety of nifty uses. And Huawei is one of the first large manufacturers that started implementing fingerprint reader on the majority of its devices. The scanner on Huawei P10 Lite is just as fast and well-placed like on P9. But, there’s still a problem or two regarding its occasional erratic behavior.

  • Clean your fingerprint scanner. Use a wet cloth to clean the fingerprint scanner of dirt.
  • Restart your device.
  • Disable fingerprint gestures. Open Settings > Fingerprint ID, and disable all gestures except the standard unlock feature.
  • Perform a factory reset:

At the end, if the problem is persistent, contact your vendor or carrier and report the problem.

For that purpose, we advise you to wait for the future update which should resolve the sound bug. Meanwhile, you can use the ”Do not disturb” mode to disable certain sounds. In addition, try some of these workarounds:

  1. Turn off your device.
  2. Press and hold the Power button.
  3. Once the Huawei screen appears, release the Power button and press and hold the Volume Down key.
  4. You should see the ‘Safe mode’ notification in the lower-left corner of the screen.
  1. Open Settings.
  2. Tap Backup & Reset.
  3. Choose Backup Now to save your data to a cloud service. Additionally, you can backup your data to a PC with HiSuite.
  4. After it is done, in the same menu choose Reset Phone.
  5. Tap Erase All and confirm.
  6. The device will reboot and start the process that should last for less than 5 minutes.
  7. This will completely restore every customized setting, so make sure to backup your data.

Another problem that emerged with the introduction of massive hardware improvements is the overheating. And most of the modern smartphones will eventually get hot, but some of them are more prone to it than others. Huawei P10 Lite, for example, is prone to overheating. Especially in the upper back part. Don’t get us wrong, this occurrence requires certain circumstances, like intensive gaming or exposure to the sun for the extended period, or use during charging.

Moreover, if the device overheating occurs during the idle state or standard use, make sure to take it for repair or ask for a replacement.

Besides the Bluetooth issue, there are additional problems that are also related to connectivity. Namely, some users reported poor Wi-Fi signal or constant disconnection while using P10 Lite. In addition, others are experiencing poor connection while using Mobile data. There are so many factors for this occurrence, and many of those are not exclusively phone-related.

Mobile Data troubleshooting:

For Wi-Fi issue try these solutions:

After that, your connectivity issues should be long gone. In contrary, if those steps failed to resolve the issue at hand, make sure to report the problem to service or to manufacturer support itself.

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