Being world’s most popular video calling software, Skype offers a number of advance features to communicate and to chat with our loved ones for free. Most of everyone uses this app to make free HD Video calls and to chat with the people around the world. Apart from all the good things, sometimes you may get an error “Sorry, we couldn’t connect to Skype” while launching the Skype app on your Windows PC. This is because of some bugs in the recent update. If you too are getting the same error, just follow a few steps given below to resolve this error on Windows System.
How to resolve “Sorry, we couldn’t connect to Skype” Error on Skype
Method 1 : Scan your Entire PC
If your system is affected by some malware, many of your software and applications change their functions and hence not working properly. Before doing anything, try to scan an entire system once. Use proper Antivirus software to scan your system.
Method 2 : Download and Install Latest Version of Skype and Internet Explorer
Sometimes, unwanted bugs create a lot of problems to the users. Make sure you are using the upgraded latest version of Skype and Internet Explorer on a Windows PC. If not, kindly update them right away. You can download the latest version of Skype and Internet Explorer by following the below given links!
Download Skype Latest Version
Download Internet Explorer Latest Version
Method 3 : By Checking out your Internet Connection
If you use a Dial-up connection or a Wi-Fi connection, make sure to re-check your Internet connection first. Try to connect another device with your Wi-Fi, if it works there make sure to restart your entire system and connect it once again. Sometimes, due to poor Internet connection, you may get such an error. Try to re-connect your system with the Internet.
Method 4 : Re-install Skype
You can simply resolve the above error by reinstalling Skype application back to your system. Make sure to uninstall Skype application from your system first. Go to the Control Panel and select Uninstall option. You’ll be presented a list of all the available software and applications, just select Skype and then click on Uninstall option. Wait for a few seconds and the app will be removed from your system. You can go to its official page and download it back.
Method 5 : By Clearing Cache Memory of your system
Windows store all of your browsing history and other files in a particular folder. All the browsers store your web surfing as Cache memory. Make sure to delete all the cache memory of your browsers first. You can even delete all the temporary files from your system as well. Just go to the Start menu and type %temp% hit the enter button. Select all files from here and delete them out.
That’s all folks! These were all the useful methods you can try in order to solve “Sorry, we couldn’t connect to Skype” Error from your Windows system.