Microsoft adds new calling features to Skype for Business

Skype for Business readiness service launched by ConnectSolutions ZDnet

Microsoft is adding two new calling features to Skype for Business Cloud PBX.

Microsoft announced both features at the Enterprise Connect conference in Orlando today, March 27.

Microsoft also announced a preview of a new Skype for Business Call Analytics dashboard at the event, which aims to provide IT pros with better visibility into call issues.

In 2015, Microsoft began offering three new Skype for Business services as part of its high-end Office 365 E5 plan: Skype Meeting Broadcast; PSTN Conferencing and Calling and Cloud PBX. Cloud PBX with PSTN Calling provides users with the ability to make and receive traditional phone calls in their Skype for Business client and to manage these calls using hold, resume, forward, and transfer.

In other Skype news, the Skype for Windows 10 Universal Windows Platform (UWP) app is no longer in preview. Microsoft removed the preview tag from the app last week and added a few new features, such as support for Skype SMS, the ability to search Skype chats for specific messages; and the ability to switch microphone, cameras, or transfer to new devices during a Skype call.

Microsoft is continuing to offer the more fully featured Win32 version of Skype client (for now), alongside the UWP version.

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