Sometimes Avast Antivirus may be stopping you from running a program or accessing web page, which you know is totally safe. Usually it’s because of the low application occurrence within the Avast community. Therefore, Avast can’t properly tell if the program is safe or not, and will try to protect you.
Most often following programs, websites, services and games are being blocked – Google, Chrome, Gmail, YouTube, Facebook, Yahoo, Internet Explorer, Mozilla Firefox, Windows Update, Outlook, Skype, Steam, League of Legends (LoL), GoG Galaxy, Roblox, Hearthstone, Battle.net, Minecraft, Dota 2, World of Warcraft (WoW), GTA V, RuneScape, uTorrent, BitTorrent, Java, Plex.
How to Unblock Program or Website When Being Blocked by Avast Antivirus 2017
There are two ways to unblock any program or website from Avast blocking. Please note, you should do it only if you are 100% sure the blocked file is safe for you and your computer. Even if you own the blocked site, doesn’t mean it wasn’t hacked and injected with dangerous malware. For checking the program/file with other Antivirus vendors, you can use online detection at VirusTotal. We also suggest to report the program/website as a false-positive detection to Avast.
Using the exceptions in Avast you can simply add any file or URL to the list of exclusions and exclude it from scanning and shield protection, therefore also from blocking. For more information about adding exceptions, check our full guide ‘How to Add File/Website Exception into Avast Antivirus 2017‘.
2. Temporarily Turn Off Avast Protection
3. Report a False Positive Detection to Avast
Link to report is included on every in-product pop-up displayed when the harmful webpage or file is blocked. Just click on ‘Report the file as a false positive‘.
Then you need to fill-in following simple form. In the additional info you can add a link from VirusTotal scan. Don’t forget to check the option ‘I know what I’m doing‘ and click on ‘Submit‘.
Alternatively you can use the official web form for reporting false positive file detection or false positive website detection.
Additional Notes
Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).