How to Troubleshoot Sound in Skype

By Loren Abdulezer, Susan Abdulezer, Howard Dammond, Niklas Zennstrom

Starting a Skype audio call

When you contact a fellow skyper, you can choose whether it will be a text-based or audio communication.

  1. To make a call, highlight the name of a contact and click the green Call icon on the top of call window to the right of your contact list.

  2. To make this even easier, you can choose Tools→Options to open the Skype Options menu.

    You can see the option groups listed in the pane on the left side of the screen.

  3. Click the top one, General, to open the General menu.

  4. Check the When I double-click on a contact start a call option.

    Whenever you double-click on a person’s name in your contact list, Skype dials that person. This gives you a quick way to start an audio conversation.

Troubleshooting sound in Skype

Following are some techniques to maximize your sound quality using Skype:

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