Picture this: you’ve been on conference calls all morning, and in that time, you receive a number of inbound calls that you’re unable to accept. But before you put down your headset, you want to check to see which calls you missed. Microsoft Lync 2013 Enterprise Voice makes it very easy to find your missed calls.
Step 1: Go to your Outlook Inbox
Step 2: On the left-hand tool bar, locate the “Missed Calls” folder, and all missed calls will be archived here.
Missed Call Search Option Two:
Step 1: Open Lync 2013
Step 2: Click on the Conversations Tab, which looks like two conversation bubbles (third graphic from the left, next to the telephone dial pad icon).
Step: Click on the Missed tab. There you will find a history of all missed conversations, including calls.